Maintenance and Support Services Irvine.

You can focus on core business while we take care of your IT Infrastructure and Application.

BeaverTek believes that professional maintenance and support is the right way to reduce software system TCO. It is not about availability of a single unit or module but making sure that all of IT infrastructure and software runs smoothly and reliably meeting the SLAs.

Software & Application Maintenance and Support

We offer 1st, 2nd and 3rd level maintenance and support services for any application in the enterprise. Depending on the engagement BeaverTek will help with monitoring and escalating or help troubleshoot simple to complex issues and provide workarounds and hot fixes to security audit and application enhancement.

• L1 Support: user guidance, standard issue fixing, monitor system data analysis, etc.
• L2 Support: outsourced server administration, IT Infrastructure and environment support (issue detection and fixing), proactive monitoring systems setup, etc.
• L3 Support: source code issue resolution, application code optimization, new functionality realization, etc.

Database Maintenance and Support Services

We believe a reliable and a high-performance Database is one of the key elements in ensuring that mission critical applications are up in running and IT Services are accessible to perform desired business tasks. Maintenance and Support Services Engineers at BeaverTek work hard to keep databases accessible round the clock.

BeaverTek Database Infrastructure Maintenance and Support Services includes proactive monitoring, upgrades, builds, performance optimization, disaster recovery and security. We provide expert database management services for Oracle, SQL Server, MySQL, Netezza, and Teradata environments with an expert level of service, support and affordability. By combining strong tools and processes, we can build model that is cost effective and access to our DBA experts in the delivery of our database management services.

Our maintenance and support services include:

• Architecture, Design and Development
• Installation configuration and Set-up
• Infrastructure Design and Deployment
• Data Management and governance
• Database Administration, Configuration and Upgrades
• High Availability, Clustering, and Business Continuity Services
• Storage Assessment
• Performance Monitoring